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Eastman
Customer service
Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 (0 votes) 
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Strabo
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April 22, 2023 - 7:25 am
Member Since: October 4, 2021
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I have already commented on Fiddlershop’s outstanding customer service. I now want to commend Eastman. I have one of their mandolas that I use for playing J.S. Bach. Recently one of the hooks on the tailpiece broke off. I contacted their customer service and they responded immediately with a replacement tailpiece under warranty. Good service deserves to be recognized.

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ABitRusty
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April 24, 2023 - 11:28 pm
Member Since: February 10, 2019
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i dont own one of their instruments but its good to hear their service is as good as the instruments.  The mandolins and guitars ive picked on play and sound great.

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