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I currently am running into a problem with my cecilio. The tuning pegs are almost impossible to use to even get a sound that is somewhat near the correct pitch. They will not stay in the position they are supposed to even with the greatest amount of force, and they always slip. This is making it impossible to practice :/. It might be the tuning pegs since they do not seem high quality at all. please help? 
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Where and when did you buy the Cecilio? Are all the pegs slipping? You can take one off as a test, use 0000 fine steel wool on it and put it back to test. We sell peg drops that keep pegs from slipping but I prefer getting to the source of the problem first. Peg compound or dope (opposite of the peg drops) is intended for sticky pegs but sometimes allows the peg to slip in a bit more so that they don't slip as well. Cecilio has a one year warranty for defects in material and construction. They could argue the fact that it was construction but I'm now so sure.
"Cecilio Musical Instruments warrants its instruments to be free of defect in material and construction for 1-year from the date of purchase."
"The richest person is not the one who has the most,
but the one who needs the least."
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about 3 of them constantly do this. I changed the strings to Prelude d'addario strings about 2-3 weeks ago. Its annoying since no matter what, the pegs don't even go all the way to the other side like they should. I bought it maybe 4 weeks to a month ago. The pegs are basically too big to fit all the way throught the second hole once you put them in.
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Hi,
Did the pegs work properly when you first got the violin, with the original strings? Is it possible you installed the new strings so the wraps are too close to the tuning end of the peg, and won't allow the peg to fit properly? If so, then unwind each string and space the windings out away from the tuning end of the peg.
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Steve has a good point.
Who did you buy the violin from? We'll help you out if you got it from Fiddlershop.
The pegs don't have to go all the way through. A lot of times, luthiers leave some distance for when the pegs settle in that they will eventually engrave themselves a bit more.
"The richest person is not the one who has the most,
but the one who needs the least."
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i checked and the way the strings were put on seem to be correct. There is plenty of room for the peg to be inserted into the other side. Unforunately, I found Fiddlerman.com right after we purchased it from KKMusicStore. Is there any way we can return it? I feel like buying a higher quality violin so I won't have to encounter problems like this :/
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VE, I had the same problem with my CVN-200 after changing Zyex strings. The A and E strings just wouldn't stay put. Dug around on the board here and found this suggestion. Undo your strings one at a time and buff the pegs with some 150-220 grit sandpaper very lightly. Just want to do it enough to give the pegs some grip. Reinsert and retune when you are done. Did the trick with my fiddle.
Both of my Cecilio CVN-200 and CEVN-1 electric pegs seems to sit proud in the pegbox. There is at least a 1/8" of wood showing after the end of the peg. You can see how it came from the factory here. http://s180.photobucket.com/us.....ary/Violin
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I recently purchased the cevn-3 From fiddlershop and have the same problem. The strings were super loose when it arrived. The pegs won't stay put. I restringed all 4 strings which helped a little but they still slip a note or so. I also snapped the E string 
. I'm going to look for new strings today. I'll try the sandpaper idea. I really don't want to use any goo unless I have no other option.
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When did you buy yours wingspanbig? The Cecilio's are not stocked by us here because the margins are so small that adding the shipping to us then to the customer would not enable us to compete.
If I could check all the instruments we wouldn't have this problem but we would end up sending a great deal of instruments back to Cecilio.
It's kind of the luck of the draw kind of thing.
Let me know how long you have had it and we'll see what we can do with Cecilio. Time is of essence with these things.
TheViolinEnthusiast - You might be able to since it's close to a month. KK will have to make that decision and it will probably be up to Cecilio whether or not they will accept the return. You'll at least have to pay for shipping and possibly 20% restocking fee as well.
"The richest person is not the one who has the most,
but the one who needs the least."
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Thanks Pierre!
I bought it March 18th. It was shipped the next day and I got it shortly after. I brought it to a shop yesterday. Got new strings and they're making some minor adjustments to it. I don't regret getting it and $150 is a steal compared to what Cecelio is selling them for. You did forewarn the luck of the draw thing, so I knew what I was getting into. 
My antivirus alert went off btw.
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What adjustments did they do? We could easily have gotten you a free exchange since you just bought it.
Hope it was not expensive.
Strange about your anti-virus alert. Sucuri shows it as clean....
http://sitecheck.sucuri.net/scanner/
Also virustotal:
https://www.virustotal.com/en/#url
"The richest person is not the one who has the most,
but the one who needs the least."
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(I was browsing the Forum today too when my antivirus kicked me off, saying there was a Trojan on the Fiddlerman site. I couldn't access the site at all after that; Fiddlershop was OK as well as every other website I tried.... First time that's ever happened.)
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@Iaen: if you don't care for the look of the pegs "sitting proud" (I like that turn of phrase for it), you can fix that some time when you are changing strings. Take a pencil and mark the bit of peg that sticks out past the box while the old string is still on and tuned up. Then after you take the string off, you can sand down the end of the peg until the pencil line is just gone.
That way you aren't taking off any of the wood (or plastic or whatever) that the peg needs to hold right, since the part that sticks outside the box does nothing for keeping you in tune.
Or, if you prefer the look of a bevelled edge on the peg, you could leave maybe a mm of material when you sand the length of the peg down, so you have space to make a nice bevelled edge that still is all outside the pegbox, but looks a bit nicer.
"This young wine may have a lot of tannins now, but in 5 or 10 years it is going to be spectacular, despite the fact that right now it tastes like crude oil. You know this is how it is supposed to taste at this stage of development." ~ Itzhak Perlman
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@Daniel, I have already worked on them. Some very judicious sanding with some 220 grit on the pegs took care of it. Took the diameter down a fraction to better the fit. Would have preferred a peg shaper but I just couldn't justify the expense for 4 pegs. Between that and reshaping the bridge the instrument sounds and acts so much better to my ear. I know this was not the usual way of doing things but it worked for me.
Sitting proud is something that my Grandfather, the Master Carpenter, would say. I think if it would be made of wood he could make it. Built a football stadium by laying it out with a plumb bob and a level. Sometime back in the 50's and still in use.
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We are being attacked and I am taking even further measures to secure the site. The problem is when we get an attack when I am not around to catch it. The site is also now scanned every 6 hours but if it happens right after a scan plus we need time to clean it up, it can take up to 8 hours for me to get rid of it.
Keep informing me of your warnings guys. I really appreciate it.
"The richest person is not the one who has the most,
but the one who needs the least."
Honorary tenured advisor
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I have a Mendini MV400 whose pegs slipped when it was new. The advice KK gives for pegs slipping in their new violins, which advice I successfully follwed, is to remove the peg and rub its bearing surfaces on the rosin block, then put it back. It will tend to make the pegs stick, so you will depend on the fine tuners.
The ends of three of my pegs don't stick out either. It isn't much to worry about.
Where the string unwinds from the peg should be right next to the wall of the peg box, so that it pulls the peg into (not out of) the peg box. Try to make it look like this: http://en.wikipedia.org/wiki/F.....in_box.jpg
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The bridge and nut were lowered. I got new strings and the pegs are no longer slipping. I don't see any goo on it but the pegs are pushed in a little further. About $60 for everything. And my antivirus isn't freaking out anymore =) 
RosinedUp said
I have a Mendini MV400 whose pegs slipped when it was new. The advice KK gives for pegs slipping in their new violins, which advice I successfully follwed, is to remove the peg and rub its bearing surfaces on the rosin block, then put it back. It will tend to make the pegs stick, so you will depend on the fine tuners.The ends of three of my pegs don't stick out either. It isn't much to worry about.
Where the string unwinds from the peg should be right next to the wall of the peg box, so that it pulls the peg into (not out of) the peg box. Try to make it look like this: http://en.wikipedia.org/wiki/F.....in_box.jpg
Glad you mentioned the rosin trick. Please don't use sand paper on pegs. 0000 steel wool or 600 grit wet or dry paper or crocus cloth at 1000 grit. You only want to take off the shine and not take away wood. Pegs are left shy of the end of the peg holes because soon enough they will be right at the end. I don't like the string being on any part of the peg box. this can cause the string to overlap and snap or to suddenly jump out of tune.
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