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PM Issues?
Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 (0 votes) 
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Mouse
March 20, 2022 - 11:15 am
Member Since: December 26, 2018
Forum Posts: 6265
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If you are having issues with PM'ing, please reply here. Include what your issues are, specifically, what device your are using, and this may sound strange, but what color theme you are using for the forum. 

Could you please include a screenshot from your PM composing page that shows what you see at the bottom where the send option would be? I do not want any part of messages above or below included, just that section. 

An example:

4432F440-931A-42A5-9CB9-8BF7C5BBF8B1.jpegImage Enlarger

Thank you.

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Katie L
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March 21, 2022 - 9:37 am
Member Since: December 8, 2020
Forum Posts: 1110
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Hi mouse , if I want to reply to a message I don’t have a send button , I just have this:

 

487E7288-DFA6-4A0E-BE68-F571CDF2D585.pngImage Enlarger

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Mouse
March 21, 2022 - 11:30 am
Member Since: December 26, 2018
Forum Posts: 6265
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@Katie L What color theme is your forum page using? Look down at the bottom of the forum. There is a theme option. In the drop down options, select the berries-n-cream. Go back to the inbox and check to see if you can see the options to preview, cancel or send the private message. Some themes are so light, and some members have the brightness so low, that the options don't show. 

That was the problem before when I had the issue, although the PM text box is a little different now.

If this does not fix it, please include the type of device you are using. Were you able to reply before? When did the issue start? Did you make any changes to your screen theme when this happened?

Thank you.

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Katie L
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March 21, 2022 - 1:22 pm
Member Since: December 8, 2020
Forum Posts: 1110
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Thanks mouse but it still doesn’t work I’m using my I phone. I didn’t know I had an in box until recently and haven’t made any changes except to change it to berries. 

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Mouse
March 21, 2022 - 1:42 pm
Member Since: December 26, 2018
Forum Posts: 6265
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Okay, Katie, I will pass this long to Fiddlerman. I think another member had an issue, also. 

This is very odd. Is your phone Android or Apple? It works on my Apple. 

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Mouse
March 21, 2022 - 1:54 pm
Member Since: December 26, 2018
Forum Posts: 6265
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@Katie L Have you ever been able to send a new or reply to a PM? If so, when did you notice the issue start?

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Fiddlerman
Fort Lauderdale
March 21, 2022 - 2:24 pm
Member Since: September 26, 2010
Forum Posts: 16558

Katie M said
Hi mouse , if I want to reply to a message I don’t have a send button , I just have this:

487E7288-DFA6-4A0E-BE68-F571CDF2D585.pngImage Enlarger

Which OS and browser are you using?

"The richest person is not the one who has the most,
but the one who needs the least."

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Mouse
March 21, 2022 - 2:26 pm
Member Since: December 26, 2018
Forum Posts: 6265
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I just sent her a test PM and she was able to reply this time. It is weird the options were not showing up for her before. 

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Mark
Members

Regulars
March 21, 2022 - 5:01 pm
Member Since: October 1, 2014
Forum Posts: 2277
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On fiddlemans screen shot I can see the send button to the right or the preview button looks like a open letter my phone is the same way it's ghosted out.

Mark

Master the Frog and you have mastered the bow.

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