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Passwords, Logon and Captcha issues
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Gordon Shumway
London, England
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December 7, 2023 - 4:44 am
Member Since: August 1, 2016
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I have always had problems with captcha and logging on and so on, so this morning I requested a password change at logon.

What I found after trial and error was that the password change subroutine accepted my 19-character password, but the logon subroutine cuts off at 17 characters and so told me my password was wrong. Eventually I chose a password with fewer than 18 characters.

Those of you with password systems that generate long passwords need to know that 17 is the limit, but also it is a definite forum software bug that needs to be reported by the moderators or @Fiddlerman . This is not the first site where I have met this particular bug.

Since my new password is contrary to my usual system, I won't be able to remember it after Christmas, lol!

Andrew

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Mouse
December 7, 2023 - 8:15 am
Member Since: December 26, 2018
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@Gordon Shumway I am sending the link to this post to @Fiddlerman.

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The Bumblebee Flies!

Please ignore any typos. My typing ability on a real typewriter did not transfer to these device key pads.

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Fiddlerman
Fort Lauderdale
December 8, 2023 - 2:48 pm
Member Since: September 26, 2010
Forum Posts: 16422

Gordon Shumway said
I have always had problems with captcha and logging on and so on, so this morning I requested a password change at logon.

What I found after trial and error was that the password change subroutine accepted my 19-character password, but the logon subroutine cuts off at 17 characters and so told me my password was wrong. Eventually I chose a password with fewer than 18 characters.

Those of you with password systems that generate long passwords need to know that 17 is the limit, but also it is a definite forum software bug that needs to be reported by the moderators or @Fiddlerman . This is not the first site where I have met this particular bug.

Since my new password is contrary to my usual system, I won't be able to remember it after Christmas, lol!

So the system is automated and developed by the software developers. I can always reach out to them, or make suggestions to the the developers. But is your issue more or less solved now?

"The richest person is not the one who has the most,
but the one who needs the least."

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Gordon Shumway
London, England
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December 12, 2023 - 10:28 am
Member Since: August 1, 2016
Forum Posts: 2414
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Fiddlerman said

Gordon Shumway said

I have always had problems with captcha and logging on and so on, so this morning I requested a password change at logon.

What I found after trial and error was that the password change subroutine accepted my 19-character password, but the logon subroutine cuts off at 17 characters and so told me my password was wrong. Eventually I chose a password with fewer than 18 characters.

Those of you with password systems that generate long passwords need to know that 17 is the limit, but also it is a definite forum software bug that needs to be reported by the moderators or @Fiddlerman . This is not the first site where I have met this particular bug.

Since my new password is contrary to my usual system, I won't be able to remember it after Christmas, lol!

So the system is automated and developed by the software developers. I can always reach out to them, or make suggestions to the the developers. But is your issue more or less solved now?

  

No-one will have issues as long as their passwords are less than 18 characters. If the software developers invite comment from clients, report the bug to them.

Andrew

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