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I recently relocated from Vermont to Alabama and in the process I was robbed. They took everything including the violin. Sadly I did not get a chance to try the carbon fiber bow I bought from Fiddlerman. It has been three months since I played and I'm having withdrawal symptoms lol. This Friday, If business picks up, I will be putting an order in for another Cecilio CEVN and will be purchasing from fiddlershop.com. Pierre, what is the average shipping time from your shop to Alabama? Also, not sure if you can do this, but how much extra would it be to lower the bridge height a bit?
From our shop to Alabama is only a couple of days ground shipping as we are real close, Fort Lauderdale, Florida.
The thing is that none of the Cecilio's ship from our place, they all ship directly from the Cecilio, California warehouse. It's the only way to stay competitive. It's also more or less the only instrument that we don't ship from here. The margins on those instruments are too small to pay the extra shipping and stock them here. 🙁
D'oH! I just sent you the same questions earlier today through the fiddlershop.com messaging widget.
**I just finished typing this and realized it turned into a crazy rant...no need to read. TL:DR version: I should have just purchased from fiddlershop.com**
I had one heck of a time dealing with Mendini music --for the record, the Mendini themselves seem like an ok business, but I one of their customer service reps is really REALLY .."simple"... and kept insisting my violin was "damaged in transit" because I said there was a crack in the fingerboard. I said there was a manufacturing defect in the fingerboard, and it was spackled over and painted black and cosmetically unacceptable. And I got "...so....so..you said there was a crack...so it was damaged in transit..." repeatedly. For four weeks. The other two folks I talked to on the phone were great (thankfully they were very helpful because we ran into a few hurdles when simple customer service lady wrongly opened by trouble ticket as "damaged in transit" and UPS needed to investigate) and I finally got the return finished, but every time the simple one picked up the phone it was back to square one..."so..it was damaged in transit? why did UPS not pick it up? ...so...it was damaged in transit?...so...UPS didn't pick it up?...so..it was damaged in transit?..."
In the 4 weeks I had the defective one, I was rather impressed with the build quality on the rest of the instrument. It's gift for my brother, and I wanted to see it, upgrade the strings, and have it set-up before shipping to my brother in NYC. Sadly the cost of shipping would just add too much to the cost of the violin to justify --and he can set-up a violin as well as I can anyway. Craziness aside, I liked the CEVN so much I'm thinking about eventually getting the 5 string version.
@outoftune , I'm so sorry to hear you were robbed! That's awful, and I hope they catch the buggers that did it!! I'm also sending thoughts of robust business so you can get to your new CEVN asap!
Glad to hear that Mendini made good on their instrument, hopefully the simple customer service rep is retrained.
Fiddlerman, that's ok. I understand slim profit margins can be tough. As most if not all Cecilio CEVN are identical, could you fit a better bridge for when I order my next Cecilio? I'm thinking of purchasing the Teller bridge with the E string ebony insert.
ok here is my 1 1/2 cents worth, someone correct me if I'm wrong.
the Only time I see an advantage to changing the bridge on an EV is if you broken it or want to change the action. Since the bridge is directly connected to the piazo pickup, I dont see it makes a big differance in tone on an EV, where on a AV the bridge works hard to excite the top plate to get full sound out of a violin or other string insturment.
I think a good set of strings would do more in making your EV sound better..
Again this just my oppinion.
Welcome to the Insane World of Strings. Happy playing.
With violins there is no fretting over the music.
Ok. I have some good news and some bad news. The good news is that I have barely enough to replace my Cecilio CEVN-1NA. The bad news is that I only have $145 to spend so I have to order direct from Cecilio. Sorry Fiddlerman, I do promise to purchase another Fiddlerman Carbon fiber bow from your store next month. I did not get a chance to try the last one I bought from you. I was wanting to use it with a fresh set of strings and better rosin than what Cecilio ships with their instruments.
Fiddlerman, I order another Cecilio CEVN-1NA I should get it on Tuesday if all goes well. I can't wait to produce more violin videos and I have been playing around with some new video editors. Next week, Once I have the funds, could you cut a new bridge to provide for a lower action on the Cecilio?