I want to post a review of my experiences shopping online from Fiddlershop. I have always been reluctant to purchase anything online, but I am completely sold on the security, quality and customer service provided when shopping online at Fiddlershop. I need to let people know. This is NOT solicited by the shop. I don’t do reviews because a store requests one, either by calling me or by sending me an email requesting it. I am doing this because I am, and have been since my first purchase, very impressed with the Fiddlershop and it is my way of showing support for those stores, online or brick and mortar, that I find to be trustworthy.

I would recommend that Fiddlershop be your first stop for bowed string instruments, supplies and accessories. Fiddlershop never fails, understanding, however, that if you have a local shop, that is most likely where you would go first. Just my little disclaimer to prevent this thread from becoming a, “You need to go in and test at a store,” thread. You can trust the quality and customer service at Fiddlershop.

The staff is fantastic and go out of their way to help you get what you need. The prices are fantastic compared to everywhere I check. The customer service provided is above and beyond. 

I have purchased strings, chin and shoulder rests, bows, rosins, music stand, music light, tuners, a couple books, a violin and a viola from Fiddlershop. With the number of purchases I have made, without any issue whatsoever, I feel completely safe in recommending this shop. I have never been disappointed. I always received fantastic customer care, even with a small purchase. Everything arrived on time and in perfect condition. 

I understand some may have a local shop that they support. Sometimes at your local shop, a price might be too high, or they do not have what you want. If that is ever the case, give Fiddlershop a look. You can look online, start a chat if you can’t find what you want or have a question about it. You can call them. You can email them. They are there for you. 

If you are looking for an instrument and the one you want is a little too high in price, check out their clearance and “b” stock instruments. If you do not see it there, give them a call, there may be one that has not made it to the web listing. My last purchase was a “b” stock. There was, apparently, a varnish blemish on the backside. Does not affect the quality of the instruments as far as performance, it is just aesthetic. If it was a functional issue, it would not have been put with “b” stock or clearance.

So, if you have not purchased from Fiddlershop because you are a little reluctant to do so online, I fully recommend this shop. 

I am lucky in that I have a shop about 1 1/2 hours away and the option of Fiddlershop. I am happy with both options. If I am ever down their way, it will definitely be a stop on my list.