Welcome to our forum. A Message To Our New and Prospective Members . Check out our Forum Rules. Lets keep this forum an enjoyable place to visit.
Currently working on errors from the latest (SimplePress) forum update. Many issues have been resoled and others are being worked on. Thank you for your patience.
Log In
Register
Topic RSS
(2 votes) 
New member
Offline
I've just received my new Artist violin and immediately noticed the metal brace under the tailgut is showing signs of corrosion.
Should this item be returned? Or is this considered normal wear and tear? Can it be fixed?
Thanks
Regulars
Offline
you could call Fiddlerman shop about it. See what they say
Offline
As Fran said, you should contact the Fiddlershop.
Learn Violin and Fiddle
on
Fiddlerman's Fiddle Talk Forum
Offline
Stewie said
I've just received my new Artist violin and immediately noticed the metal brace under the tailgut is showing signs of corrosion.
Hey Stewie. I'll admit that the varnish doesn't look great on that saddle. However, it's not corrosion and you have nothing to worry about. I can guarantee that if you ever have an issue with the saddle we would change it... The saddle is made of Ebony. There are so many grades of Ebony that sometimes the makers color them. I didn't notice that bad coloring job on your instrument when it got shipped. Someone at Fiddlershop, if not me, always plays and tests all instruments before shipping. Call support and we'll take care of you.
Should this item be returned? Or is this considered normal wear and tear? Can it be fixed?
We could clean off the varnish (color) and dye it properly if desired, or offer a store credit to compensate for the flaw. Give us a call at (954)530-5999
"The richest person is not the one who has the most,
but the one who needs the least."
New member
Offline
Fiddlerman said
Stewie said
I've just received my new Artist violin and immediately noticed the metal brace under the tailgut is showing signs of corrosion.
Hey Stewie. I'll admit that the varnish doesn't look great on that saddle. However, it's not corrosion and you have nothing to worry about. I can guarantee that if you ever have an issue with the saddle we would change it... The saddle is made of Ebony. There are so many grades of Ebony that sometimes the makers color them. I didn't notice that bad coloring job on your instrument when it got shipped. Someone at Fiddlershop, if not me, always plays and tests all instruments before shipping. Call support and we'll take care of you.
Should this item be returned? Or is this considered normal wear and tear? Can it be fixed?
We could clean off the varnish (color) and dye it properly if desired, or offer a store credit to compensate for the flaw. Give us a call at (954)530-5999
Oh, it's just varnish on ebony? I thought it was rusting metal.
OK, I can live with that. I'll just let it fall off.
Thanks
1 Guest(s)
