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Fiddlerman Concert Violin has arrived...
Topic Rating: 5 Topic Rating: 5 Topic Rating: 5 Topic Rating: 5 Topic Rating: 5 Topic Rating: 5 (1 votes) 
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AsianQtip

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November 6, 2013 - 3:18 am
Member Since: September 13, 2013
Forum Posts: 5
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Hi there,

so my Fiddlerman Concert violin has just recently arrived and I was really excited when I got it.I carefully unpacked the violin so that if there was anything wrong I could resend it back to Fiddlerman. When I saw the violin, i noticed a few spots on the front that looked like they havent been finished. On the back, i noticed a section that looked like something was stuck to it while being finishedIMG_1438.jpgImage EnlargerIMG_1444.jpgImage EnlargerIMG_1440.jpgImage EnlargerIMG_1441.jpgImage Enlarger

 

 

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LyleA
Little Rock, AR

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November 6, 2013 - 1:09 pm
Member Since: January 28, 2012
Forum Posts: 207
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I have no idea how the imperfections happened to your instrument and I won't speculate about it either.  I would just say call Pierre at his shop and explain the situation.  He offers outstanding customer service and he will make the situation right.

On a side note, did you text the sound quality of the instrument out?  How do you like it?

Never mind maneuvers, just go straight at them.

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AsianQtip

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November 6, 2013 - 6:55 pm
Member Since: September 13, 2013
Forum Posts: 5
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Since I am just a beginner, i asked my violin teacher to test the violin and she didn't seem impressed at all.

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Fiddlerman
Fort Lauderdale
November 6, 2013 - 9:19 pm
Member Since: September 26, 2010
Forum Posts: 16430

AsianQtip already contacted us and we immediately offered to refund a partial credit, exchange, or refund for the problems. The varnish on this violin seems to be a bit soft and may have been left out in the heat somewhere.
It's possible that the sound-post moved during shipping which could explain your teacher not liking the sound. We'll check it out when we get it back here.

"The richest person is not the one who has the most,
but the one who needs the least."

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